AI Conversational Agent

Meet Sofia

Sofia is not a chatbot. She is the nervous system of your sales process — qualifying, proposing, supporting, and orchestrating, all with AI, 24/7.

Sofia is the nervous system of your sales process.
Use one role or integrate several — she adapts to what you need now and grows with your business.

Everything you need to see — real captures

Widget, triage email, approved-content chat, and leads dashboard. Real captures of the product in production — exactly what the client sees.

01 · Embed

Easy-to-add website widget

One script tag and Sofia appears on your site — no redesign. Visitors start chatting in the corner; you control tenant and approved content.

Sofia widget install snippet
02 · On-site

Sofia open on the live site

Fixed launcher, name/email capture, guided conversation. The same widget clients receive — already running on SMCS.

Sofia widget on SMCS homepage
03 · Sales email

Captured chats scored HOT / WARM / COLD

Your team gets a structured email with score, intent, urgency, analysis, recommended action, and full transcript — production Sofia template.

HOT lead emailHOT
WARM lead emailWARM
COLD lead emailCOLD
04 · Approved content

Personalized chat, limited to client-approved material

Sofia answers from authorized content — plans, timelines, integrations. Off-scope questions are refused and handed to sales. No invented offers.

Restricted content chat
05 · Dashboard

Overview: HOT / WARM / COLD KPIs

Totals, HOT rate, distribution chart, and active tenants. Analytical Sofia on top for natural-language questions about leads.

Sofia dashboard overview
06 · Leads

Leads table and session detail

Filterable list (HOT/WARM/COLD, stage, tenant, dates) and full conversation detail — the same dashboard your team uses daily.

Sofia leads dashboard

What Sofia can be in your company

Configure one role alone or combine several in a continuous flow. Each role has a live demo for you to test.

Qualifier
Engages with your website visitors, discovers their profile, and automatically classifies them as HOT, WARM, or COLD. Sends your sales team a structured email with score and conversation transcript.
See demo: Lead Triage
Commercial Consultant
Reads the prospect's company data, understands the business context, and drives a conversation to discover the problem. Generates a complete personalized commercial proposal in minutes.
See demo: Commercial Proposal
Support Agent
Answers questions, resolves level-1 support tickets, and works as an intelligent FAQ — with a knowledge base configured for your product or service. Escalates to a human when needed.
Demo coming soon
Orchestrator
Chains multiple roles in a continuous flow without human intervention. Sofia manages the process from start to finish: qualifies the lead, detects interest, generates the proposal, and maintains the relationship — all in automatic sequence.
Visits site Sofia qualifies Detects HOT Generates proposal Sales team gets everything
See demo: AI Orchestrator live

Two modes of use

Sofia adapts to your company's current stage. Start simple, expand as you grow.

Modular
One role, one function
Choose only the role your company needs right now. Fast installation, immediate results, no complexity.
"I just want to qualify leads from my site."
Orchestrated
Multiple roles integrated
Sofia manages multiple flows in parallel or in sequence. Each stage of the process feeds the next, without manual intervention.
"I want Sofia to qualify, propose, and notify my team — all integrated."

How the model works

No public price list — the investment depends on the roles and conversation volume of your case. The structure is always the same:

Setup

One-time configuration: roles, approved content, integration on your site and testing. You go live with Sofia calibrated for your business.

Fee per conversation

A price per handled conversation, not a blind monthly fee — cost follows real usage.

The exact numbers come out of a 15-minute conversation about roles and volume. Talk about investment →

Sofia is not a generic chatbot

Generic chatbot

  • Answers questions and hangs up
  • Accepts any email typed in
  • Makes up an answer when it doesn't know
  • Ends with "anything else I can help with?"

Sofia

  • Qualifies the lead: score, intent and transcript in the dashboard
  • Email verified by code before a conversation counts as a lead
  • Restricted to content you approved — off-scope, she declines and redirects
  • Ends in a proposal, a booking or a classified lead

Data taken seriously

Email verified by code

No conversation becomes a lead without OTP verification. No invented leads in your base.

Content under control

Sofia only answers with material you approved. Off-scope, she declines and redirects — no hallucinated offers.

LGPD-compliant processing

Visitor data used only for the conversation and qualification. Details in the Privacy Policy.

Escalation to a human

Sensitive or off-script cases go to a person. The AI knows when to step aside.

What everyone asks before installing

How does Sofia get into my site?

With a one-line script in the HTML — like an analytics pixel. No redesign, no app, no change to your infrastructure.

How long does setup take?

Days, not months: role configuration, content approval and testing — typically one week between kickoff and production.

What happens to a cold lead?

It isn't discarded: the conversation is classified as COLD and stays in the dashboard with a full transcript. You decide whether to nurture or archive — and Sofia doesn't pester people who aren't interested.

What if the topic goes off script?

Sofia politely declines and escalates to a human. She never answers outside the approved content.

Which languages does she speak?

Portuguese, natively. Other languages depend on your case — ask in the setup conversation.

Does it integrate with my CRM or email?

Qualified leads arrive as structured email: score, intent, recommended action and transcript. Direct CRM integration is assessed case by case during setup.

How much does it cost?

Setup + fee per conversation, no blind monthly fee. The figures depend on roles and volume — they come out of a 15-minute conversation, no strings attached.

Install Sofia on your site

Configure the role your company needs. Delivered in days, not months.

I want Sofia on my site →

See Sofia in action — live demos: